11 years building products at the intersection of complex systems and human clarity, at Wayfair, USCIS, FEMA, Capital One, and Zapier.
Pitched to FEMA leadership as a strategic initiative to modernize the platform and support a follow-on contract. Comprehensive design audit and prototype of FEMA GO's grants management platform, aligned to USWDS standards and active backlog priorities.
Redesigned USCIS's mission-critical case management system,leading end-to-end research, 6 design sprints, and on-site usability testing. Sole production designer on a lean team.
Led as both hands-on designer and Design Manager, turning Wayfair's #1 design system complaint into a flexible component library of 85 atomic parts, serving 200,000 users and raising satisfaction from 2.8 to 4.5 out of 5.
Sole Lead Designer and Design Manager for Wayfair's Buy Now, Pay Later (BNPL) expansion across US, Canada, UK, and Germany. Designed modular checkout experiences for Klarna, AfterPay, and ClearPay in 2.5 months.
I'm a Lead Product Designer based in Washington, DC with 11 years shipping complex products across government platforms, consumer and e-commerce experiences, enterprise tooling, design systems, and fintech UX.
What sets my approach apart: I build. With a background in front-end development, React, JavaScript, HTML, and CSS, I prototype at production fidelity, collaborate with engineers early and often, and deliver design systems that get implemented as designed. Lately I've been integrating AI-assisted workflows, using tools like Claude Code alongside design systems to accelerate iteration cycles and close the gap between design intent and shipped product.
An AI-powered cannabis recommendation platform delivering personalized product guidance through conversational UX. I designed the LLM architecture, product strategy, and end-to-end experience.